Note: In case of discrepancy, the French version of this document is legally binding.

Terms of Use

Last updated: 25 August 2026

These Terms of Use ("Terms") govern access to and use of the website capiria.com and the Capiria application.

Publisher: Capiria (sole proprietor), 22 allee des minotiers, 49080 Bouchemaine, France — legal@capiria.com

Use of the service implies full and complete acceptance of these Terms.

1. Purpose of the service

Capiria is an AI-powered style recommendation assistant. The service analyses the shape of your face from a selfie, ranks hairstyles that suit you, generates try-on previews on your photo and provides a ready-to-use barber brief.

Important: recommendations are indicative and for informational purposes only. Capiria does not provide medical, dermatological, psychological or professional hairdressing advice. You use the service at your own risk.

2. Access to the service

2.1 Audience and geographic area

The service is accessible to the general public and is currently offered in France. Capiria may expand or restrict the geographic area in the future.

2.2 Account creation

Access to full features requires creating an account with a valid email address and password, or via Google OAuth sign-in.

You are responsible for keeping your credentials confidential and for all activity on your account.

2.3 Technical requirements

You must have a device connected to the Internet and a modern browser (Chrome, Safari, Firefox, Edge).

3. Pricing, subscription and payment

3.1 Business model

Capiria operates on a monthly subscription with a Looks credit system. Each Look unlocks a full report (3 ranked hairstyles, try-on previews, barber brief).

No free Look is offered upon registration. The service is paid from the first full report.

Before subscribing, you can view a free limited preview: face shape, name of hairstyle #1, score out of 100 and a blurred excerpt of the barber brief. The full brief, other hairstyles and try-on previews require an active subscription.

3.2 Plans and pricing

Monthly plans are:

1 Look = 1 full report. Your Looks accumulate from month to month as long as your subscription is active. Looks can only be used while a subscription is active.

3.3 Subscription

• Commitment period: no minimum term. The subscription is monthly and automatically renews each month until cancelled.
• Automatic renewal: unless cancelled, the subscription renews automatically and the corresponding amount is charged each month via Stripe.
• Online cancellation: you may cancel at any time from the application, via Settings → Cancel my subscription (or Subscriptions depending on the screen).
• Effective date of cancellation: cancellation takes effect at the end of the current billing period. You retain access until that date.
• End of subscription — essential clause: upon expiry of your subscription (cancellation or unresolved payment failure), access to your personal space, new analyses, try-on and use of your remaining Looks is immediately suspended, even if you still have an unused Looks balance. Reports already unlocked before the end of the subscription remain viewable in your history.
• Re-subscription: if you re-subscribe, the previous Looks balance is retained and becomes usable again as soon as the subscription is reactivated. It is permanently lost only if the account is deleted.
• Price changes: Capiria may change prices with 30 days' notice by email or in-app notification. The new price applies to the next billing period. If you disagree, you may cancel before the new price takes effect.

3.4 Payment

Payments are processed by Stripe. Capiria does not store your card details. Stripe collects and processes this information in accordance with its own privacy policy.

Prices are shown in euros (€) inclusive or exclusive of tax as applicable, with monthly billing indicated.

3.5 Payment failure

In the event of payment failure, access to paid features may be suspended until regularised. Your Looks balance is retained and restored if payment succeeds within a reasonable time. After that period, the subscription is deemed terminated and the consequences of § 3.3 (end of subscription) apply.

3.6 Refund

You may request a refund within 48 hours of your first subscription payment, only if no Look has been used. After that period or once a Look has been used, no refund is granted.

To request a refund: contact@capiria.com

4. Photos and user content

4.1 Your photos

By uploading a photo, you warrant that:

• You own the rights to that photo, or have obtained the explicit consent of the person depicted
• The photo does not contain unlawful, offensive content or infringe third-party rights
• You accept processing of this photo to generate your hairstyle recommendations, as described in our Privacy Policy

It is prohibited to share photos of other people without their explicit consent.

4.2 Intellectual property

Capiria and its content (texts, design, algorithms, brand) are protected by intellectual property law. Any unauthorised reproduction is prohibited.

Reports generated for you are for your personal use. You may not commercialise or redistribute them on a large scale.

5. Acceptable use

You agree not to:

• Create multiple accounts to circumvent paid restrictions (abusive multi-accounts)
• Attempt unauthorised access to our systems, APIs or data
• Reverse engineer, decompile or extract source code
• Use bots, scrapers or automated tools to extract data
• Publish or transmit offensive, discriminatory or harassing content
• Attempt to bypass paid restrictions or service limitations
• Use the service for illegal or unauthorised purposes

In case of violation, Capiria may suspend or delete your account without notice or refund.

6. Availability and maintenance

Capiria endeavours to ensure continuous service availability but does not guarantee uninterrupted access. Interruptions may occur for maintenance, updates or causes beyond our control.

7. Limitation of liability

Within the limits permitted by law:

• Capiria does not guarantee that recommendations will meet your expectations or the result obtained at a salon
• Capiria is not liable for decisions you make following the recommendations
• Capiria is not liable for indirect damages (loss of data, loss of profits, etc.)
• Capiria's total liability is limited to the amount paid by you in the 12 months preceding the event

The above limitations do not apply in case of intentional fault or gross negligence by Capiria, nor to rights whose limitation is prohibited by law.

8. Termination

8.1 Cancellation of subscription by you

You may cancel your subscription at any time from the application (Settings → Cancel my subscription). Cancellation takes effect at the end of the current period. Until that date, you retain access to the features included in your plan.

8.2 Account deletion

You may delete your account at any time from the application (Settings → Delete my account). Deletion is immediate and results in loss of access to your data, reports and Looks balance.

8.3 By Capiria

Capiria may suspend or terminate your access in case of breach of the Terms, without refund of unused Looks in case of serious fault.

9. Changes to the Terms

Capiria may amend these Terms. The update date appears at the top of the page. In case of material changes, we will notify you by email or in-app notification. Continued use after notification constitutes acceptance.

10. Applicable law and jurisdiction

These Terms are governed by French law.

In case of dispute, and after an attempt at amicable resolution, the French courts shall have exclusive jurisdiction.

In accordance with European regulations, you may also use consumer mediation or the European online dispute resolution platform: ec.europa.eu/consumers/odr

11. Contact

• Support: contact@capiria.com — response within 48 business hours
• Legal: legal@capiria.com
• Personal data: privacy@capiria.com

12. Related documents

• Legal notice
• Privacy Policy